Quality label for 58 privately managed first class and luxury hotels with special charm and authentic character in the most beautiful regions of Europe.

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Guest reviews

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As part of the quality initiative of the Private Selection Hotels, all guests are asked about their satisfaction of the stay. On each hotel page you will find the satisfaction barometer as well as our guests comments concerning the relevant hotel. 

On this page, you can consult the average satisfaction barometer out of all Private Selection Hotels as well as the latest comments about all member hotels. 

Hearty ambiance
9.0 / 10
Competence of the staff
9.0 / 10
Feel-good factor in the hotel
8.8 / 10
Cuisine
9.0 / 10
Spa area
9.0 / 10
Recommendation
9.3 / 10
Answers 108061
Period 01-08-2014 to 19-12-2018
Updated at 19-12-2018
MITIL CHOKSHI
(19-12-2018)
Ermitage Schönried
IT'S EXCELLENT SERVICE OVERALL.
Alon Shulman
(16-12-2018)
ADLER Spa Resort THERMAE
visit adler resort therame.satisfaction guarantee.
Louise Watts
(15-12-2018)
ADLER Spa Resort THERMAE
This is a hidden gem, and the place I come back to every few years. I love being in the Italian culture, where families of all generations are welcomed. I feel very privileged to have discovered it in 2006 and I've been back at least 6 times now. Being based in Sydney, that is not a short way to come!
Maria Papadopoulou
(11-12-2018)
ADLER Spa Resort Balance
Over valued
Olga Tadai
(24-11-2018)
ADLER Spa Resort THERMAE
Wonderful week in a pleasant atmosphere with 5 star service.
Jasmin Zarineh
(19-11-2018)
ADLER Spa Resort THERMAE
A wonderful experience. We come twice a year, because once you live the Adler you cant stay without it for long!
Vaxina Vorpe
(12-11-2018)
Beatus Merligen
Thank you very much for a wonderful stay at this Hotel. We had booked for 3 nights and stayed another night. We enjoyed ever moment of our stay to the room, the spa, and the superb food. We enjoyed the salad bar in the restaurant and in the spa area, I could have eaten just the salad all day. The staff were very very polite and helpful. We will be back.
Dina Martynkina
(05-11-2018)
Parco San Marco
You made our short vacation enjoyable! Thank you very much!
Sydney Ickowicz
(01-11-2018)
Ermitage Schönried
Thank you to all the warm friendly staff
Roman Salmin
(01-11-2018)
ADLER Spa Resort THERMAE
Mille grazie allo staff dell'hotel, in particolare Elena e Fracchesko! Ancora e ancora voglio tornare al termine Adler! Tutto al più alto livello! Family Salmin’s.
Gail Mitchell
(31-10-2018)
Ermitage Schönried
My favorite hotel in Switzerland. The most friendly and accommodating staff and fabulous pools and wellness area.
Maria Usoa Garcia Sagues
(29-10-2018)
ADLER Spa Resort DOLOMITI
I have been at the Adler with my daughter both in June and October and they have been the greatest holidays we have ever had. The hotel is beautiful and comfortable. The staff cater to your every need. The Alpine guides are first class and the kids club has the best array of inside and outside activities. Add the pools and saunas and I can't see how life can get any better.
Irina Levshina
(28-10-2018)
ADLER Spa Resort Balance
I had very high expectation but my experience excited it.
Sara Billson
(28-10-2018)
ADLER Spa Resort THERMAE
Wonderful Hotel, spa and restaurants -
Catherine Renzi
(27-10-2018)
ADLER Spa Resort THERMAE
Other -worldly place to renew, refresh and restore with a casual, professional staff in a picturesque landscape.
Nermeen Norani
(27-10-2018)
ADLER Spa Resort THERMAE
An idyllic location for those needing some peace and quiet. The beauty of nature and the hot springs are both awe inspiring and a stress buster. Would definitely recommend and visit again in the future.
Ian Richardson
(26-10-2018)
Parco San Marco
Thank you to the wonderful staff. The visit was perfect and your services were perfect in every sence ! A special thank you to La terraza staff and Roberto for my wifes lovely birthday dinner ! Thank you
Christine Coldham
(26-10-2018)
ADLER Spa Resort THERMAE
As always this is the best hotel I’ve ever stayed in. The views, the pools the lovely rooms, fantastic spa and relaxation rooms. The most delicious food. The attention to detail is perfection and the icing on the cake is the wonderful staff all of whom exude professionalism and pride in their work and give customer service second to none.
David Lees-Jones
(25-10-2018)
Hofweissbad
Our 15th visit to this wonderful Hotel and again we felt extremely well looked after. The Chef in the kitchen is superb, but our final Dinner on Monday was certainly not up to her standard, which was disappointing. The 'new' Hotel is attractive and very contemporary, the staff as ever were very helpful, obliging and friendly - what more could we ask for!
Neil Jones
(24-10-2018)
ADLER Spa Resort THERMAE
Came here for our honeymoon and it was the nicest, classiest, most incredible hotel stay we’ve ever had. We considered canceling the rest of our trip around Italy because it was so amazing. Come for the spa, stay for the incredible outings, food and beautiful Tuscany.
Hazel Hammond
(22-10-2018)
Cresta Palace
Thankyou for a wonderful stay! My room was superb and made even better by the finishing touches including the backpacks, waterbottle and turndown service. The food was fantastic and staff always attentive and friendly. Thankyou
Samerra
(22-10-2018)
Beatus Merligen
Fantastic break away. Towersuite room is one of the best in the hotel. Beautiful panoramic views. Extremely friendly staff, will definitely recommend staying at this hotel.
Peter Harrison
(20-10-2018)
ADLER Spa Resort THERMAE
A different world!!
Jennifer MacFarlane
(20-10-2018)
ADLER Spa Resort THERMAE
A fantastic hotel run by the loveliest of people in an amazing location- our 18th visit and we still love it- the Adler experience is hard to beat.
Rivka Rozen
(19-10-2018)
ADLER Spa Resort THERMAE
Since we visit at Adler Thermae (the first time was years ago with our familly ) we recomended to ower freinds and then we always come a few couple together and spend a lovely time ????
Robin Wade
(18-10-2018)
Castell Zuoz
The location is a bit remote if not travelling by car, but I'll definitely be back. And before the next visit, I'm going on a diet so there's plenty of room for your delicious meals.
Milan Vilotic
(15-10-2018)
Parco San Marco
Great place, great people, amassing facilities and Natur.
Albert Chevalley
(15-10-2018)
ADLER Spa Resort THERMAE
Adler Thermae matches Toni Morrison's definition of happiness: the anticipation of coming back is coupled with the certainty that it is going to be perfect.
George Hastings
(14-10-2018)
ADLER Spa Resort DOLOMITI
Adler is excellent in every way. A unique place. Thank you Hotel Adler.
Ivan Zeledon
(13-10-2018)
Cresta Palace
Wonderful stay
Mattias Noer
(13-10-2018)
ADLER Spa Resort THERMAE
We have now had the pleasure of staying at Adler Thermae for the third time (after numerous visits at Adler in the Dolomites). As always it has been just wonderful, we have truly wound down from our everyday life and found peace + calm in these wonderful surroundings.
Kevin Mancino
(12-10-2018)
ADLER Spa Resort THERMAE
If your looking to enjoy Tuscany this is the place to call home. We stayed for 4 nights + it was fantastic. Truly a first class resort + spa. The easy access to the sounding towns lets you see Tuscany without being rushed. We could have stayed a full week.
Danny Goldman
(11-10-2018)
ADLER Spa Resort THERMAE
The most wonderful hotel in the most gorgeous place on Earth. One of the best holidays we have ever had. Can't wait to come back.
Valeria Gomon
(11-10-2018)
ADLER Spa Resort DOLOMITI
In Adler Dolomiti you have all your wishes satisfied: fine food, exciting outdoor program, fantastic spa and services of Balance health Center. Kids are perfectly looked after in the kids club. All in all fantastic experience inviting to relax. Looking forward to be back.
Lynne West
(07-10-2018)
ADLER Spa Resort Balance
A truly amazing hotel set in the most beautiful surroundings. Spa treatments the best I have had. Hiking with the guides is a great way to see the mountains and enjoy the scenery.
Filipa Horta
(05-10-2018)
Parco San Marco
Paradise! Perfect for family holiday! Amazing! Enjoy every detail and every minute!!
Richard Bosher
(02-10-2018)
ADLER Spa Resort THERMAE
I have to say this is an amazing hotel - the best I have ever stayed in - absolutely superb top to bottom and I will certainly be returning and recommending the Adler to my friends and family - well done !
Josephine Winder
(01-10-2018)
ADLER Spa Resort THERMAE
Everything about our stay was perfect. We were so impressed with the attention to detail. The food was amazing. We will most definitely return.
Georgia Barron
(30-09-2018)
ADLER Spa Resort DOLOMITI
A fantastic hotel in a fantastic location, we would like to try the other Adler hotels now we know how good they are.
Chatal Ostberg
(30-09-2018)
ADLER Spa Resort THERMAE
This was our third stay and we definitely will come back.
Richard Lucey
(29-09-2018)
Parco San Marco
We thoroughly enjoyed our stay here. The staff was outstanding and the views were incredible. I would highly recommend the hotel.
Niamh Pert
(27-09-2018)
ADLER Spa Resort THERMAE
Loved every minute, second time to stay there and cannot wait to go back again! So special, staff are all wonderful kind genuine people- facilities are unreal - scenery is like a painting!
John Stewart
(24-09-2018)
Parco San Marco
We enjoyed our short stay at the resort and we will return soon
Leif Ostberg
(24-09-2018)
ADLER Spa Resort THERMAE
We keep coming back, what else can one say?
Isao NUMANO
(23-09-2018)
Ermitage Schönried
Everthings very well.
Bruce Tipton
(19-09-2018)
ADLER Spa Resort THERMAE
Unique property that spares no detail to provide comfort and relaxation, all in a very special setting in Tuscany.
Britt Hege Karlsen
(19-09-2018)
ADLER Spa Resort THERMAE
We visited Adler for our 5th time this september. Adler is a perfect place for relaxation and to load your batteries. The location and surroundings are perfect. The hotel is calm but still you can attend to a lot of activities if you like. We loved our stay as always and we look forward to come back next year.
Cheryl Martinez
(18-09-2018)
Parco San Marco
Our stay here was so amazing. There are so many things to do and see that you wouldn’t have to leave the property if you didn’t want to. The views were spectacular from every inch of the property including our room. I hope we are able to return and that you will open up other properties elsewhere
Nahum Isakovich
(18-09-2018)
Parco San Marco
one of the best hotels we ever been in the amazing location! the room, beach of the lake, swimming pools, breakfast ,spa- perfect