The team behind Private Selection Hotels
The claim «personalised charm» is taken very seriously in all the Private Selection Hotels. Here, people work for people – the person is always the priority. Don’t expect to be referred to by your room number; the Private Selection Hotels experience is far more personal – simply check in by name and we will be glad to welcome you!
Allow us to introduce you to the people who work tirelessly for you in our Lucerne office and are happy to answer your questions in terms of consulting and reservations for guests as well as questions about activities, system, marketing, distribution, communication, training, promotion of quality or partnerships.
… has been with us since 2006. As head of the call centre, she is the friendly voice on the telephone and exudes quiet and friendly competence; she also speaks perfect English. With her excellent knowledge of all the hotels and her sensitive nature, Monika is able to recognise and fulfil our guests’ every wish.
…has been an invaluable member of the team since the beginning of 2000. Thanks to her analytical mind and unerring accuracy she keeps a close eye on numbers and finances. An outspoken team player and flexible quick-thinker, she is the right person to ask, whatever your question about Private Selection Hotels.
has joined our team in April 2017. She brings many years of experience in the first class Hotel sector in the event management field. Thanks to her organized, calm and courteous nature, she is the ideal occupation for our online marketing department.
… has been a member of the call centre team since 2010. She is passionate about providing first class hospitality to people from all around the world and puts this into practice with our guests, advising them with a great deal of empathy.
...joined the team as of January 2017. Despite her young age she already has a lot of experience in the first class hotel sector. Hospitality and service quality are her vocation. She is currently in her advanced training as a marketing professional.
… co-founded Private Selection Service AG in October 1996 and has, since then, led the activities of her «hotel family» with passion and enthusiasm. She is CEO and Delegate of the Board in one person.
The board of directors of Private Selection Hotels
The board of directors of Private Selection Hotels consist of:
Olaf Reinhardt, President and founder member
As a former manager of the Hotel Kastanienbaum and marketing tutor at the Hotel Management School in Luzern as well as current owner of the business consulting company „Keyconsult“ he brings in extensive practial knowledge.
Laurenz Schmid, Vice president and founder member
As co-owner of the Wellness- & Spa hotels Ermitage in Schönried and Beatus in Merligen, the wellness competence of Private Selection Hotels is significantly based on his experience.
As co-owner of the Parkhotel Bellevue in Adelboden and executive consultant he too brings in much operative and strategic knowledge.
Prof. Dr. Jürg Stettler
As head of departement for Tourism Development ITW and prorector of the Lucerne University of Applied Science he embodies the scientific approach in the board of directors.
As owner of Hotel L'Estelle en Camargue he is representing the interest of our member hoteliers from France, the biggest fraction from abroad.
As manager and junior owner of the Hubertus Alpin Lodge & Spa in Balderschwang he is representing the young generation of hoteliers as well as the "Generation Y" or the "digital natives" in our board.