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Private Selection Team

The team behind Private Selection Hotels & Tours

We are pleased to introduce you to the personalities at our Lucerne office who will be happy to advise you on reservations and activities, as well as on system, marketing, distribution, communication, training, quality promotion and partnerships.

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Monika Fässler

…has been with us since 2006. As head of the call centre, she is the friendly voice on the telephone and exudes quiet and friendly competence; she also speaks perfect English. With her excellent knowledge of all the hotels and her sensitive nature, Monika is able to recognise and fulfil our guests’ every wish. 

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Andrea Mathis

…has been an invaluable member of the team since the beginning of 2000. Thanks to her analytical mind and unerring accuracy she keeps a close eye on numbers and finances. An outspoken team player and flexible quick-thinker, she is the right person to ask, whatever your question about Private Selection Hotels.

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Kim Dahmen-Chappell

…has joined our team in April 2017. She brings many years of experience in the first class Hotel sector in the event management field. Thanks to her organized, calm and courteous nature, she is the ideal occupation for our online marketing department..

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Jacqueline Camenzind

…has been a member of the call centre team since 2010. She is passionate about providing first class hospitality to people from all around the world and puts this into practice with our guests, advising them with a great deal of empathy.

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Melanie Schumacher

...joined the team as of January 2017. Despite her young age she already has a lot of experience in the first class hotel sector. Hospitality and service quality are her vocation. She is currently in her advanced training as a marketing professional.

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Esther Dysli

…co-founded Private Selection Service AG in October 1996 and has, since then, led the activities of her «hotel family» with passion and enthusiasm. She is CEO and Delegate of the Board in one person.

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Jan Fellmann

…has started his apprenticeship as a mediamatic at Private Selection Hotels & Tours in August 2018. Already today he is setting first accents with his ideas, computer knowledge and his creative flair.

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Julia Schärli

... joined us in summer 2018 as a student at the HSLU as part of her bachelor thesis on Customer Experience Management. From September 1, 2019 she will be fully responsible for the tours division.

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Beat Küng

As a certified accountant, he has the numbers under control. And whenever he needs a break from figures, he travels to South America or the Philippines  - to always be back in time for the end of the quarter and deliver his financial statements on time. 

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Melanie Fink

Recently she was herself a Hotelière in the mountains and supports the Private Selection Hotels & Tours team with a lot of practical knowledge and operational experience. She is also responsible for the organisation of management training, in particular for HR, SPA and house keeping.

Board of directors of Private Selection Hotels & Tours

 

The board of directors of Private Selection Hotels & Tours consists of:

 

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Olaf Reinhardt, Präsident

As a former manager of the Hotel Kastanienbaum and marketing tutor at the Hotel Management School in Luzern as well as current co-owner of the business consulting company  „tom service AG“ he brings in extensive practial knowledge. 

Laurenz Schmid, vice president

As co-owner of the wellness and spa hotels Ermitage and Beatus, the wellness expertise of Private Selection Hotels & Tours is based largely on his experience.

Andreas Richard

As co-owner of the Parkhotel Bellevue in Adelboden and executive consultant he too brings in much operative and strategic knowledge. 

Prof. Dr. Jürg Stettler

As head of departement for Tourism Development ITW and prorector of the Lucerne University of Applied Science he embodies the scientific approach in the board of directors. 

Philipp Genner

As owner of Hotel L'Estelle en Camargue he is representing the interest of our member hoteliers from France, the biggest fraction from abroad. 

Marc Traubel

As manager and junior owner of the Hubertus Alpin Lodge & Spa in Balderschwang he is representing the young generation of hoteliers as well as the "Generation Y" or the "digital natives" in our board.