Guest Card – The Appenzeller Guest Card (from 3 nights) is our welcome gift to you. It allows you to travel free of charge with the Appenzell Railways from Gossau, St. Gallen or Altstätten into the Appenzell region. You also benefit from many additional free offers on site. If you would like to use the benefits already upon arrival, we will gladly send you the card by email or post upon request.
Public Transport – New: Free arrival and departure by public transport (from 3 nights)
You benefit from free travel to and from the hotel using public transport from any departure point in Switzerland. To use this offer, please book your SBB ticket at least 4 days before arrival directly
via the following link: https://www.appenzell.ch/en/service/formulare/formulare-bestellungen/free-arrival-and-departure.html
Please note that the Appenzeller Guest Card is also required. This will be provided by Hotel Heiden upon request.
OUTDOOR PARKING - CHF 7.00 per night (approx. 170 metres from the hotel)
1 electric charging station available in front of the hotel
GARAGE – CHF 15.00 per night - (approx. 70 metres from the hotel)
E-Bikes - Can be hired at the hotel (subject to availability)
Half day: CHF 35.00
Full day: CHF 45.00
DOG - We charge CHF 25.00 per animal and day.
ARRIVAL - The rooms are usually available from 3 p.m.
DEPARTURE - check-in on the day of departure by 11.00 a.m. at the latest
BREAKFAST – Mon - Sat from 07.00 a.m. to 10.30 a.m., Sun from 07.30 a.m. to 11.30 a.m.
DINNER – 6.00 p.m. to 10 p.m.
HALF BOARD – evening 4 course menu CHF 76.00 per person
INCLUDED IN THE PRICE - Breakfast buffet, Well & Spa
ACCOMMODATION TAX - not included, CHF 3.80 per person per night
CHILDREN – on request, baby cot CHF 40.00 per night, cot / extra bed for adults CHF 65.00 per night
Children may use the wellness ares incl. indoor pool and whirlpool until 4.30 p.m. when accompanied by an adult
WELLNESS TREATMENTS: Would you like to be pampered from head to toe during your stay at the wellness hotel and book treatments? To avoid disappointment due to fully booked appointment calendars with masseurs and beauticians, we warmly recommend that you book your desired appointments in advance.