…has been with us since 2006. As head of the call centre, she is the friendly voice on the telephone and exudes quiet and friendly competence; she also speaks perfect English. With her excellent knowledge of all the hotels and her sensitive nature, Monika is able to recognise and fulfil our guests’ every wish.
…has been an invaluable member of the team since the beginning of 2000. Thanks to her analytical mind and unerring accuracy she keeps a close eye on numbers and finances. An outspoken team player and flexible quick-thinker, she is the right person to ask, whatever your question about Private Selection Hotels.
…co-founded Private Selection Service AG in October 1996 and has, since then, led the activities of her «hotel family» with passion and enthusiasm. She is CEO and Delegate of the Board in one person.
…has started his apprenticeship as a mediamatic at Private Selection Hotels & Tours in August 2018. He soon made his mark with his creativity, photography skills, IT knowledge and design flair - and today he is largely responsible for the imagery and layouts in the online and print area.
... joined us in summer 2018 as a student at the HSLU as part of her bachelor thesis on Customer Experience Management. From September 1, 2019 she will be fully responsible for the tours division. Since the beginning of 2022, she has also been responsible for the introduction and implementation of our sustainability concept.
Rushed to help in June 2020 and already made herself indispensable after two days. She already has some experience in the first-class hotel industry and is currently supporting us where necessary. In the near future, she will be trained as our Account Manager Hotel Groups and will be happy to help us and our partners with technical questions about the reservation system and online bookability.
...since August 2020, Damiano is the second mediamatic apprentice at Private Selection Hotels & Tours. He has already helped with exciting projects from the beginning and brought his own ideas. We will see where he can express his first knowledge and creative aspects in the future.
... started her internship in spring 2022 to learn the basics of tourism business before starting her studies at HSLU in Hospitality & Tourism. We are grateful that Kiana was able to leave her home in Ukraine with her family in time. In a very short time she has already made herself almost irreplaceable in our team.
... joined the call center team in spring 2022. With many years of experience as Chef de Réception of a first-class hotel on Lake Lucerne, she is a real reservation professional - and is happy to advise and assist our guests in all four languages!
Rolf E. Brönnimann, as a proven international hotelier with an outstanding track record, an enormous wealth of experience and an endless network, is the ideal person to lead our Private Selection Service AG to growth, prominence and sharpening of its image.
As head of departement for Tourism Development ITW and prorector of the Lucerne University of Applied Science he embodies the scientific approach in the board of directors.
The practitioner, who has been at the forefront of Private Selection Hotels since 1996, is Managing Director and Delegate of the Board of Directors in personal union.
As co-owner of the Parkhotel Bellevue in Adelboden and executive consultant he too brings in much operative and strategic knowledge.
As owner of Hotel L'Estelle en Camargue he is representing the interest of our member hoteliers from France, the biggest fraction from abroad.
As manager and junior owner of the Hubertus Alpin Lodge & Spa in Balderschwang he is representing the young generation of hoteliers as well as the "Generation Y" or the "digital natives" in our board.
Has supported Private Selection Service AG significantly and without remuneration in financial matters over the last 6 months and prepared a business plan with a financial plan until 2031.
His statement: "Ambitious people, a responsible business model with a future, defined goals, hotels that awaken the desire to travel, potential for a successful future. That is what PSH&T stands for. That is why I would like to play my part in the further development of Private Selection Hotels & Tours AG".
Was born with hospitality in her cradle: She grew up in her parents' hotel business in the Vienna Woods - but love brought her to Lake Lucerne as early as the late 1990s, where, in addition to her family of 5, she manages the Alexander & Gerbi hotels together with her husband, sister-in-law and brother-in-law. As a member of the Sustainability and Employee Attractiveness working groups, she has already been actively involved in PSH&T's future strategy in recent months.
