What our guests say about us

Always a valued experience for my wife and I to stay in Castell. We take the time there to recharge and ... Feel good! Can't wait for next time!

Outstanding winter retreat Close to slopes with outstanding food and a wonderful salt water pool and spa area. Highly recommend

Excellent stay.

My husband and I thank you for a wonderful stay, we will definitely come back to you again. I especially congratulate you, which stands out from other hotels: - the exceptional team of staff, always helpful, always smiling, you can see that they are in sync and enjoy working with each other (I am a business trainer and I always pay strong attention to this point), - well-thought-out food offers (times, menu, type, etc.), - great layout of all the rooms in the hotel and lots of activities. Best regards and see you next time!

All perfect

HIGH QUALITY / WILL RETURN !

Very relaxing happy family stay at Beatus - ideal start of the new year. We are very thankful to the whole team of Beatus Hotel for this experience.

Such a pleasure to be at the Beatus - exceptional hotel with an exceptional view.

Thankyou so much to all the staff and hotel ermitage! Home from home!

This is the place where you can breathe out and relax the moment you step through the door. All needs are catered for by wonderful staff working across the hotel in all the different areas. Everyone has a smile and a positive attitude to make you feel happy and cared for These feelings stay with you long after the detailed memories of your stay begin to fade.

Excellent experience

Thank you to all the staff who made our visit to the hotel so enjoyable. Your friendly attention to detail to ensure our stay was as comfortable as possible was outstanding.

I was very sad and worried in the covid epidemic, I could not travel.In those days I thought I would come to this beautiful and wonderful place. I told myself that everything will pass and I will celebrate my new age there. It was a motivation for me.Simplicity and elegance ,beauty and comfort,to eyes and stomach to all the senses,successful synthesis .What more can I say, when the weather is minus 3 degrees Celsius, You enter the hot water pool under the moon ,same time watching the breathtaking view of the lake Thun and Alps , trees around you... PURE HAPPİNES

Cozy hotel with a beautiful view. I love the hotel room with the lake view and it is clean and comfortable. The spa area is also very nice and we enjoyed our time at the hotel very much.

Exceptional

A wonderful stay in superb surroundings with excellent spa facilities. The guided walk in the mountains was strenuous - so not for the unfit - but was a fantastic experience

We stayed two nights at Parco San Marco and we were overwelmed by the friendliness of staff, excellent food and wine at the restaurant, and beautiful lake views from the hotel room. Visit to the SPA complemented our stay and we were so happy that we considered staying longer. We will surely return!

Location is great, hotel is very clean, staff are extremely friendly, knowledgeable and courteous, food 5 star experience, I visit the Ermitage since the late seventies with great memories

I was really happy when they surprised me with a cake , card and a bottle of Prosecco.All the staffs are very nice and you feel really welcome. I cannot thank them enough for their kindness.

The best place for an authentic and luxury Swiss getaway!!!

a hotel at south of ticino, not far away from ascona, with task oriented staff and a nice view on lago magiore. it was worth visiting.

Great Cheese buffet

We came back for a second time and even enjoyed this visit more than the first one. Such amazing service and amazing food, thank you so much Parco San Marco’s! We’ll be back soon!

Sehr schönes Hotel für gross u Klein mit vielen Möglichkeiten.

We had a fantastic stay. The hotel is really lovely and the staff were all so friendly and professional.

My experience staying at the Thun hotel was very positive in all areas! Kind and very helpful staff with cheerful dispositions made a big difference! Food, rooms and services were lovely and enabled a carefree stay whereas help with suggested visits, tours in the area enhanced our stay immensely. This remains one of my favorite areas to visit and this is certainly my favorite hotel among accommodations we have tried!

The position of the hotel is fantastic

My one disappointment was lack of a walk-in shower. There was indeed a shower facility in the rather DEEP bath tub but negotiating the entry/exit did present a challenge!

My first stay at The Beatus. Thoroughly enjoyable and the staff were very helpful. Lunch could be improved upon...only soup + very light salad vegetables which were excellent. Maybe some cold meats.....and dessert (not everyone in the hotel for cakes between 3 + 5 pm.

Certainly one of the best hotels for your stay in the Engadin!

A beautiful hotel both inside and out. A mesmerising view of the lake and set within beautifully maintained gardens and landscaped areas. The resort has a calmness and serene feel as you walk around both inside and outside. The food served was of an excellent quality and the bar had a warm and inviting atmosphere. The pool and sauna areas were very clean, quiet and perfectly relaxing. Every member of staff was polite and extremely helpful, they were always on hand if we needed them for anything. We thoroughly enjoyed our 3 night stay and only wish we could have stayed longer. We highly recommend anyone looking to visit to do it, you will not be disappointed.

We love Parco and will be back! x

We really had a fantastic holiday on our return. We will certainly come again - thank you!

Thank you for a great stay in a lovely hotel and a beautiful place

An absolutely lovely hotel with wonderful, helpful staff. I would highly recommend this hotel to others.

Out recent stay at La Rocca Hotel was great and the staff couldn’t have been more friendly and attentive. Thanks

We loved our stay, all employee at reception, bar, restaurant, and wellness treatments were awesome. It was so relaxing, we didn't want to go back home.

We enjoy to come to this hotel. It already is the second time to come here. It is great in every aspect. The food and employees are friendly and helpful. The hotel is very clean.

Very pleasant hotel Excellent service Great food Beautiful view on the lake

Excellent stay in many areas, amazing view in the lake, most friendly staff on all levels and areas, most wonderful experiences at La musa roof top Resto and spa adult area. We loved it! Thanks everyone to make this stay unforgettable for us. Also the attention in the room for our 27 wedding anniversary on the bed with all roses was very pleasant and thoughtful.

I was concerned being a Seminar Hotel that, I may not have the quality of experience that I was expecting from 4 Star wellness. I was very pleasantly surprised and would highly recommend this Hotel to anyone. Great service and well worth the visit!

Fantastic stay made memorable by the attentive and courteous staff, perfect place to celebrate our engagement and will hope to return in future ????

My stay at the hotel was quite amazing and very memorable.

We have been visiting the hotel for many years, and have come to regard long serving staff more as friends than anything else. Nothing is too much for them: they make our holidays.

Wonderful staff enhanced the quality of the hotel. Facilities are first class but it is the human touch that means so much to my wife and I. Thank you.

excellent hotel with many facilities and excellent food. The hotel could give more attention to walking the dog. There is now practically no green field where the dog can be walked. This could be better.

We visited from Australia and loved it! Beautiful location, relaxing, personal, friendly service and lots for the kids to do while the adults relax. Definitely recommend.

The Ernitage Schoenried has the perfect formula, people, food, facilities, location. I recommend it to my friends and, like me, once they have visited they keep coming back.

Superb! The most friendly and accommodating staff of any hotel we have ever stayed in: an entirely relaxing holiday for us and our “young adults.”

I am a regular guest in your hotel for many years. It is always a great pleasure to stay with you . Excellent service!