What our guests say about us

My family and friends could not have been happier with our stay here. The entire experience, from the incredible scenery, to the amazing staff, was more than we could have ever hoped for. We were able to create memories here that will be with us forever.

My husband and I absolutely loved our time here, we wish we could’ve stayed longer! It was beautiful, from the grounds to the views! The staff was top notch and so kind and welcoming! We would definitely recommend to anyone!

Great Staff!!

This was the most wonderful stay in our 11 day roadtrip in Italy. Very friendly staff ! Beautiful view in room and restaurant ! The room was very clean and the beds were awesome to sleep in ... with the view on the lake. Next holiday ... this hotel, same room , more nights !

What a great stay. Very friendly staff, lovely views, beautiful interiors and quiet rooms. We will certainly be back. Our son also loved the Fun Park and we loved the hikes.

Our stay was delightful. Packed full of excellent, high quality food and all in the most wonderful setting of the lake. We will definitely come back if we get an opportunity!

Stayed for a special birthday. Hotel accommodated our request for a room with exceptional views, which were without doubt amazing. All staff knowledgeable and friendly.

Relaxing and renovated holiday! The all Family had a wonderful time on this paradise!

great location, new building and facility, nice staff. highly recommended.

My experience at the Ermitage was out of this world magical, truly the definition of Wellness. I traveled alone from Los Angeles, an “avoid burnout” trip. The staff welcomed me with open arms in every corner of the hotel, from the restaurant and spa, to the coffee shop and reception. The staff’s level of service is impeccable. They are all professional, multilingual, and have immense hospitality training. The spa and sauna park facilities melt your problems and worries away like butter. The spa is traditional and authentic. Some of the staff shared information and stories with me because I had so many questions about this slice of paradise and all of them expressed how well the Ermitage management looks after them and their development. I will be returning to this euphoric place for the rest of my life.

Best children hotel ever which offers everything we dream of as a family!

A beautiful place, full of nice and charming people

Great stay

Wonderful holiday amazing place fabulous staff

Amazing location and friendly staff make this a very relaxing and enjoyable trip.

Very satisfied, recommended the hotel to my friend who came with me on the same time and recommended to my brother in law. Thank you all for making good memories for me and my wife.

Great stay for the family, fantastic and friendly staff.

Great location, great staff and superior food. Italian hospitality alive and kicking. Must give this a try!

Sehr schönes und sehr gut geführtes Hotel, schöne Wellnessanlage mit einem Sole Pool.

Perfect stay in such beautiful place

Parco San Marco has continued to be a wonderful place to stay, and has provided an incredible experience each time I visited. After three times, I once again look forward to my next return.

We had an absolutely lovely stay with our family of four. From the check in, to the activities for the kids and every details attended , we definitely look forward to coming back next year. The kids thoroughly enjoyed the activities, the kids club, and the engaging friendly staff. A big thanks to the whole San Marco team!

PSM really embodies what we love about Italy, great People, food made with love + a family feeling. On top of that a great Facility in paradise location. We are coming back.

Thank you all so much. The Beatus is our little corner of paradise and we look forward to every visit.

Thank you Parco San Marco for hosting our family. Hotel is in perfect location to visit and explore Lugano and Como areas. Amazing lake views, awesome tennis court, very good restaurants. Overall if one is going for vacation near Como and Lugano this is really good place to have your base :)

We spent a very pleasant time in Wellnesshotel Golf Panorama : a beautiful , quiet and luxury location ! We will come back for sure !

Excellent stay with amazing wellness facilities and high quality restaurant food and drinks

A special anniversary and my birthday were noted by staff and we received a sweet card and complimentary glass of champagne at a special candlelit dinner and breakfast. This was a thoughtful and appreciated gesture.

The staff at Parco San Marco made us feel right at home, yet still the beautiful scenery and the resort's facilities offered us the sense of vacation and escapism we were looking for. We have had a wonderful honeymoon at Parco San Marco.

Above all of our expectations. Staff was always attentive. Room was very good with a fantastic view of the Lake. Food and drinks selection was good as well as the Restaurant service Definitely be coming back again

By a distance the best group of staff we have dealt with since becoming parents. Outgoing, funny and genuinely friendly with all the kids there. An absolute pleasure to have stayed there and would definitely recommend staying here to anyone. We couldn't have hoped for more(Apart from the weather, but we can't blame the hotel for that!).

Surpassed all of my expectations! Have been to many amazing places and this place is definitely on my top 5! Will be returning for sure ????

Perfect family vacation in a stunning setting with absolutely outstanding staff

Love it

We had a lovely stay. Thank you

An amazing hotel in an amazing setting.

Thank you Parco San Marco for the most magical stay. From the moment we arrived, our whole family felt so welcome. We were blown away with the range of restaurants, the activities for the children, the pools and spas. What really made our stay was the staff, each and every one of them were simply fantastic. We cannot wait to return!

A wonderful resort. The staff were excellent - always smiling, kind and helpful. The setting was breath taking and the facilities more than enough to occupy both adults and children. Finally the food and drinks were delicious and prepared with care and attention. Bravo Parco San Marco - this was a holiday we will never forget!

Nice stay in the Hôtel. Fantastic view from the room. Very good dining and breakfast. Parking in a reserved open space. To go up to the center by foot you’ll need a good physical condition ????

A beautifully located hotel. The staff was all very helpful and extremely nice. Breakfast, as well as dinner, were delicious. The room was spacious and very comfortable (though maybe not our 'cup of tea' as for interior design but that was a de minimis). Very comfortable parking lot beneath the hotel with an elevator from there to all floors. Not a cheap hotel but relative to prices in Switzerland very high value for money.

Hotel facilities are important but what really matters is how you are made to feel. The entire staff at the hotel go out of their way to make you feel special and make the place. We had a great time, an amazing place.

Very good impression. Very good stay for 7 days. Welcomed staff. Really, look forward to see in near future.

We are third time returning guests and each time my family brought another family because of we truly fell in love in our first time and the second time was even charmer. Each and every time, we are so satisfied with everything about the hotel and we always left the hotel with the confidence that we are coming back in next ski season. however I was not only disappointed but very angry with the dinner staff of the restaurant Allegra this time- (this never happened during my previous two visits, and this is my first time writing any type of review at all in my life) . Having background of luxury hospitality industry myself and also being a third time returning guests- I was embarrassed in front of my own guests at our table about the waiter/waitress/ even the manager’s attitude towards us (we seemed to be the only non German speaking table… was that the reason? I still dont know) for 5 days in a row… The hotel is perfect- all the staffs, the owner, the GM are all very kind and friendly and super professional. Hope the restaurant Allegra will have a better staff training and a better manager. (The breakfast crew was all nice and kind by the way) I cant give enough praise and stars to the hotel itself only it wasnt for my terrible experience at allegra this time.

We were very impressed with your hotel. The service was exceptional! all of your staff were friendly, quick to respond and anticipated needs before we even asked. We travel a lot and this was probably the best service we have ever received! We have no hesitation in recommending your hotel!

Thank you for the very enjoyable stay.

A very nice place to stay: all staff is very professional and very helpfull, very nice accomodation (room, spa + welness, interior etc), very good food and the hotel is very dog friendly!

Overall the stay was splendid, the staff were very friendly, the breakfast was phenomenal and the whole atmosphere is marvelous.

your warm home in thun lake

Close (but not too close) to St. Moritz, Hotel Castell is one of the Engadine's best kept secrets. A magical place for the most cosmopolitan and cultured travellers, able to create a kind of 'nostalgia' in the guest that we can definitely named as 'sickness of Castell'.

If you want to live Swiss hospitality Stay at Eremitage hotel and feel switzerland