Private Selection Guest reviews

What our guests say about us

All guests of Private Selection Hotels & Tours can rate their stay. In a survey you can indicate how satisfied you were with your Private Selection Hotel. On the individual hotel pages you will find the satisfaction barometer as well as the guest ratings of the hotel. Below you will find the average satisfaction barometer of all Private Selection hotels as well as the most recent guest comments from all member hotels.

Hearty ambiance
9.1 / 10
Competence of the staff
9.1 / 10
Feel-good factor in the hotel
8.9 / 10
9.1 / 10
Spa area
9.1 / 10
9.4 / 10
Period01-08-2014 to 21-06-2021
Updatedat 21-06-2021
Gemma and Sam Bartholomew
Parco San Marco
“Close your eyes, and look at me”. One of the many magical quotes we found in the hotel grounds. When I close my eyes, I’m transported back to the most incredible week at PSM. Thanks you all so very much.
amanda gosper
Beatus Merligen
Love this hotel. Great staff, beautiful rooms, wonderful food and outstanding service. also enjoyed using the fab bikes and the nordic walking - great activity team.
Noah Willeke en Sergio Swaneveld
Parco San Marco
The hotel exceed our expectations. Our son and we had an amazing week mostly because of the kids facilities and the staff who were so friendly and made him laugh each day. We would like to thank you for a beautiful week and we hope to come back next year. Thanks to all the staff for making our son his first holiday a wonderful experience
Yoav Rosenthal
Excellent hotel, very pleasant stay. Warmly recommended
Patricia Heller
Parco San Marco
One of the best places to stay for a relaxing and memorable trip whether with family, friends or pets!
Ivan Barilla
Ermitage Schönried
Summer, or winter The Ermitage is exceptional.
Jonas Fyhr
Atmosphere and staff are truly amazing. Will for sure come back again and again.
Meriel Leppitt
ADLER Spa Resort Balance
Fabulous Spa hotel, excellent hiking guides and gym trainers, very good masseuse Schladko if you need a sports massage, lovely peaceful salt grotto and excellent food. We will recommend this place to our friends for sure.
Claude Alexandra Grass Kamel
La Rocca
La vue depuis le restaurant est magnifique. Notre chambre avait un charmant balcon donnant sur le lac. La nourriture au restaurant était excellente. Le seul bémol, peu de choix dans la carte. Cet hôtel surplombe le lac et il est vraiment ravissant. Nous avons passé un très agréable séjour.
Olivia Cristea
Ermitage Schönried
We had a wonderful stay at the hotel and felt pampered. Food was delicious and services exceptional.
Leora Rosenthal
What a great place, Fantastic facilities, hospitality and cuisine. The best thermal water pool and swimming pool! Can’t wait for my next vacation at this resort.
David Wilkinson
A totally relaxing experience
Ivan Scarevnea
Leandra Van der Westhuizen
Parco San Marco
Thanks everyone, we had a fantastic time and will definitely be back soon :)
Wendy van der Valk
ADLER Lodge Ritten
More than perfect!
Gerry Thompson
Beatus Merligen
Thanks to all the staff at the Beatus for a wonderful five days. Without our 'breaks' at the Beatus (and the staff) I think the Pandemic would have been a lot harder to take. The Beatus is the best 'anti-COVID 19' treatment I know.
Gudrun Meyfroit-Vandeputte
ADLER Lodge Alpe
Adler mountain lodge is the perfect place to charge your batteries, to unplug, to relax, to enjoy nature, to enjoy great food and drinks. The kindness of the staff is very professional and they make you feel at home. As you say: the silence calms your soul!
Jonathan Berrar
Beatus Merligen
One of the best week end we ever had with my wife. The service was was a bit slow, the waiter forgetful but everything else was amazing .. highly recommend it
Nicolas Terrier
Golfpanorama Lipperswil
We had a wonderful stay in your Hotel. Everything was perfect to make us live a complete moment of relaxation: from the kindness of the staff to the quality of the meals without forgetting the bar and the spa, it was a very beautiful moment. Thanks !
Michel Schwab
Ermitage Schönried
Great place to have a relaxant time
Patricia silva
Schweizerhof Lenzerheide
we spend a great week skiing, eating and relaxing at your hotel.
Egle Karaliene
The slogan of Adler hotel is the most corresponding to it by its mean. Go to Adler hotel and LET YOUR SOUL FLY :) satisfaction 100%.
Michael Best
Ermitage Schönried
Excellent! I will return for a piece of paradise.
Ansar Hafil
Ermitage Schönried
Great friendly staff that are very customer oriented. Clean and well managed hotel and spa. Spa is the best I have ever visited.
Helen Smith
Saratz Pontresina
Fantastic and very authentic
Alain Delwarte
Schweizerhof Lenzerheide
Nous avons passé un excellent séjour dans cet hôtel bien situé et très chaleureux. Tout le staff est très attentionné et sympathique. Excellente cuisine. Spa très agréable. Bel exemple de synergie grisonne entre efficacité et sens aigu de l’hospitalité. A savourer sans réserve!
Annabelle Thebaud
Castell Zuoz
Such a wonderful bubble of oxygen!
Soren Poulsen
Beautiful spa hotel in superb setting. Amazing staff, food and facilities. Highly recommended.
Claire Dhote
Schweizerhof Lenzerheide
Great stay with baby
Karen Maigetter
Ermitage Schönried
I had a wonderful 4 nights at the hotel. The staff was attentive to everything. It was so nice to return from skiing and have a dessert and then a swim in the outdoor pools.
Grace Yang-Koshiba
Ermitage Schönried
This hotel is a true gem. All the staffs are incredibly friendly and you feel so welcomed.. and at home! They pay attention to small details( for an event like birthdays) which makes you feel so special!
Giorgia Pretti
Ermitage Schönried
Fantastic hotel, service, food and good value for money
john isaacs
ADLER Lodge Alpe
It is wonderful too return again to the Adler Lodge and immediately feel at home. The effortless charm of the place, the wonderful kitchen and the stunning ever changing panoramic views seduce us every time into a state of utter relaxation and comfort in the heart of the most epic natural landscape.
Elina Zhirova
ADLER Lodge Alpe
Adler lodge SPA is the best escape place. The views, the personnel, the cuisine, the atmosphere - everything is top!
Matteo De Bortoli
ADLER Lodge Ritten
Conosco adler da diversi anni e ogni nuova struttura riescono a superare le aspettative del cliente, ho personalmente avuto necessita di supporto e sono stati efficienti al massimo. Continuate cosi !
Lorena Cedillo
Schweizerhof Lenzerheide
Very good structure, clean and with very good staff. They just need to be more international oriented because all the information within the hotel is in german and part of the staff does not speak english or other languages
Eva Miller
Schweizerhof Lenzerheide
Amazing hotel and super friendly staff.
Inga Kojane
Saratz Pontresina
Would come back here again with children. We enjoyed our stay at the hotel very much and we felt very welcome there.
Mehdi Zeghal
Beatus Merligen
Great service, amazing view, friendly and efficient staff. Some of the facilities are old but it actually gives charm and authenticity to the hotel.
Yu-Bin Reymond
Ermitage Schönried
Thank you for your kindness, we truly enjoyed our stay and had a wonderful time !
David Lloyd
ADLER Lodge Alpe
This is as near to perfection as a resort can be
Kamy Lavanchy
Ermitage Schönried
My favorite get away and take care of me hideaway! Service is the best in Suisse, food is amazing. I feel so welcomed and acknowledged that I can’t help but keep coming back. It’s addicting ????
Natko Zrnčić Dim
Saratz Pontresina
Very nice stay in this hotel with very polite stuff. :)
Hans + Betty Van Wulfften Palthe
Beatus Merligen
Hotel Beatus is high on our list for a pleasant stay in many ways for a few days. Thank you all!
John Sykes
Ermitage Schönried
Outstanding in every way! We shall return.
Carolyne Hofbauer
ADLER Lodge Ritten
Our stay at Adler Ritten went beyond and above our expectations and we cannot recommend it highly enough. The atmosphere in the hotel reflects the perfect mix of excellent service with polite friendliness, modern interiors and great attention to detail. In these times of Corona we felt safe and well looked after.
Natasja Degrieck
ADLER Lodge Ritten
Adler was a haven of re-sourcing : amazing nature and scenery, magic mountainbike tours, discovery of excellent local wines, loosing oneself in the mountain views, relaxing in the pool and looking forward to a high quality dinner ...especially during COVID times we were able to recharge our batteries in a COVID safe environment.
Kyunam Han
Frutt Lodge & Spa
A wonderful and warm stay with my children
Thierry Chevillat
Frutt Lodge & Spa
Nous recommandons les chambres avec vue sur le lac. L'hôtel est chaleureux le personnel attentifs, les chambres très cosy. Endroits idéal pour se détendre et faire de magnifiques randonnées.
Eric Blanc
Parco San Marco
We were happily surprised during our stay at Parco San Marco. The quality of service, facilities and the F+B was very good. This is not always happening in a resort, this is why we were very happy with during our stay.