What our guests say about us

everything is good only the rooms are very hot

We love this hotel and will make a tradition to comeback every year.

Lovely time, staff friendly. Beautiful view and feeling at the hotel. We will return

Thank you for our time at your hotel, we thoroughly enjoyed the property, its location, activities, quality of the room and food. Your staff were outstanding in their service - especially Bea and Mila at the front reception, Maria in the spa and Cristian as hiking guide. Jason in bellman capacity. We very much look forward to returning to the Ermitage very soon!

Another person introduced to my favourite hotel and another person full of admiration for the warm hospitality, absolute relaxation and generosity you offer.

Nattaya Hunkeler

It is always a pleasure to stay at the Ermitage and we are always greeted as old friends. That’s why we keep coming back.

Thank you for my fifth stay with you and a comfortable room, peaceful surroundings and for your welcoming team.

Amazing hotel in an excellent location, lovely and courteous staff, high-quality breakfast and dinner, a stunning spa area including an outdoor jacuzzi — simply fantastic.

Great stay at a fantastic hotel

Wonderful stay in Stoos, despite the fog lingering all week. The hotel is a great place to relax and rejuvenate.

A wonderful historic hotel in the centre of Solothurn. It is a perfect combination of preserving the historical features while providing the comfort of modern amenities. The breakfast was lovely and the staff very friendly and helpful. I also found it to be a great value for money hotel, offering a perfect location for exploring the centre of this beautiful city. I highly recommend it.

We were warmly welcomed the minute we arrived. The staff was extremely helpful with anything we could possible need. Everything was so well organized. The food did not disappoint and there were plenty of options for any dietary needs. I especially liked that we had our assigned table, and our server Lucicano for both dinners was attentive and friendly. He always seemed to know what we needed. The wellness area was always clean and I especially loved the salt pool. The location is amazing and we thoroughly enjoyed our short stay there, and we will definitely be back!

wonderful relaxing week as a family, enjoying the delicious food, first-class facilities and the lovely staff. Would recommend to anyone.

This has to be my new favorite place to stay now, gorgeous friendly attentive staff providing excellence in every step of your day, exudes in quality + perfection, well done to everyone, it came came across as effortless + simply a natural response, loved our time here, makes us want to come back…to live !!!

Our stay in the hotel was really pleasant. All staff is really kind and care about our needs: reception, restaurant

Highlight of my trip.

Good to be back four the fourth time in 15 yrs.

Das Personal ist sehr freundlich und ich liebe den Außenpool mit den heißen Quellen. Er ist ruhig und entspannend.

I spent a weekend with a friend celebrating our birthdays — our first stay at the hotel — and we were pleasantly surprised by what was offered. The staff were friendly, and both breakfast and dinner were excellent. Although my request for a birthday surprise wasn’t realised, we still had an amazing time. The only downside was some frustration with email communication before our stay, which I hope can be improved.

What a lovely stay we had in this warm and welcoming hotel. We loved the outdoor walks followed by a sauna visit. You can find everything here for the whole family or a romantic get away

Wonderful hotel with wonderful staff in a wonderful location. Great memories are created here.

I had a wonderful experience at the hotel. The food was delicious. I particularly enjoyed the aqua fit, aqua yoga and the fun apero boat trip.

A very enjoyable stay. Hotel is in a lovely position on the lake. The renovated rooms overlooking the lake are very comfortable. Can’t wait to return and be pampered again.

Fabulous holiday as always

Ho soggiornato all'Hotel Couronne solo per una notte ma mi sono trovata benissimo. Il personale alla reception è molto disponibile, gentile e accogliente. Il menu del ristorante è molto buono e anche la colazione. L'hotel si trova in posizione centrale, sulla strada principale di Soletta, con una bellissima vista sulla città. Le camere sono spaziose e pulite. Mi piacerebbe tornarci, magari per qualche giorno in più e lo consiglio vivamente.

A beautifully renovated hotel in the centre of Solothurn. Perfect for a two night stay.

Congratulations on making suitable offerings to the weather gods. ?

Stunning views and beautiful grounds. The rooms are slightly dated, but comfortable and functional. The setting is very quiet and relaxing and a great base to explore the area.

Thank you for everything

I am 63 years old Visit many countries and lots of hotels For my wife and I You are the best!!! The team that upgrade the hotel And create a perfect Harmony together ❤️

The hotel was located in a stunning location with amazing views and was set out beautifully on the steep slops of Lake Lugano.

such an amazing hotel. The artwork and sculptures are everywhere and are great talking points. Love the grassland area by the lake. Staff were engaging are very polite and professional. First place I would come back to.

Thank you for a nice stay during our short family weekend escape

A good experience good food friendly attentive staff nothing was a problem.

Thank you for the best stay in my favourite place, Weissbad! It was magical. This stay anticipated all my expectations.

Loved the hotel but would not come back to Lake Lugano as the weather is so unpredictable . It rained for most of our stay with biblical storms - shame

Our stay was very pleasant and enjoyable. We will definitely recommend it to our friends and family.

We were so impressed with the overall stay at the Parco San Marco beach resort.beautiful scenery and hotel ,food was gorgeous ,and all the staff were wonderful,so helpful and friendly,we will definitely be back.x

My husband and I loved our stay here, it was beautiful and inviting and the staff was helpful and kind. The two massage therapists we had were amazing and the spa facilities were relaxing and extremely clean. We especially loved the food and desserts prepared by their chefs. We will most definitely return again.

The staff were amazing and provided a friendly service that made you feel special :)

Lovely, welcoming and warm - a few days here is a total reset for the mind, body and soul

The hotel exceed my expectation. I was really impressed with view, facility and relaxing atmosphere. This place I felt in love from first moment and would like to come back. Thank you to all staff work there to make my stay unforgettable.

What a fantastic stay we had! The location is absolutely beautiful, and views are spectacular! We were lucky to be given a room upgrade and were celebrating my husbands big birthday. The staff went above and beyond expectations and decorated our room with balloons and a cake whilst we were out. Every single staff member was helpful and friendly. The facilities are excellent, there was a good choice at breakfast with gluten free options. The only thing to note is the access to the beach area is steep and could present a challenge if you had mobility issues. Our stay surpassed all expectations and I would highly recommend! Thank you.

Excellent

Amazing place and the staff are so wonderful and polite.. best place I have stayed for a long long time

As on previous stays at the hotel, our needs were not only satisfied but in most respects exceeded due to the competence and friendliness of the staff.

Wonderful resort with lovely staff in a gorgeous location. We really enjoyed our stay and will recommend to others. Thank you for a great holiday.

A pleasant stay. Excellent staff but I found it hard to negotiate all areas due to all the stairways.

An oasis of hospitality. I have enjoyed introducing the hotel to members of my family this summer and their conclusions are the same.