What our guests say about us

Wonderful hotel with excellent facilities, professional and caring team, fine dining and great range of activities.Definitely will be back.

We love the elegance and under-stated opulence of this hotel and its great restaurant. The emphasis on the surrounding nature and the use of high quality, regional products adds to the charm of this small, quiet hotel. A great place to restore and re-balance.

My family has spent the end of the year at Ermitage since 2018. Well located and maintained facility. Cozy environment Friendly and helpful staff. It's all there for a meaningful experience.

Excellent as always! As a single visitor at meal times I would love to see an effort to seat persons if they wish, and who feel comfortable to be joining a stranger(s) at a joint seating. This would give them a chance to meet and talk which is so needed ,when for whatever reason th e person is alone.

Fantastic stay during Christmas 2021. The staff is eminent and the hotel facilities etc. are perfekt. We will be back. Thank you.

Adler Lodge is the only place we feel truly relaxed. Thank you, again we loved everything about our stay.

We have thoroughly enjoyed every moment of our stay be it at table, in the bar or library or in the vast sauna and swimmingpool area, let alone the marvellous treatments at Vitality! We shall be back sooner than you may expect us! Thank you for all your great efforts and heartwarming friendliness!

It the mist of Covid times it was really a dream to be able to come back to the Adler, have a sense of almost ‘normality’ and unplug for a week. The feeling of an understated luxury was there as always and we all managed to relax and enjoy the beautiful slopes, the spa, the restaurant and the kids club. Thank you for looking after us so incredibly well. We are already looking forward to coming back next year!

Great staff, very good service food and SPA. Great hotel I can recommend very much this hotel We'll be back

As usual - amazing vacation!

Passed an enjoyable 4 days in the hotel facilities despite the inclement weather conditions. The evening dinners were truly delicious and gastronomic.

We have just returned from a wonderful 3 days in paradise. The lodge is gorgeous, the staff warm and welcoming, the food fabulous. Hope to go there again real soon. Thank you for a great experience.

A super hotel with excellent and friendly staff - I will definitely come back.

Always a delight to visit.

We had a wonderful stay. The nature settings and surroundings with the view of the Dolomites together with the ADLER Lodge accomodations make this a very special and unique place to stay.

Fantastic hotel. Wonderful food, staff and a wide range of outdoor and indoor activities.

As always during our 20+? visits to our particularly favourite Hotel, we enjoyed ourselves very much, from the very warm greeting on our arrival through to our sad farewell we were extremely well looked after and clearly everyone involved works tirelessly to ensure the happiness of the guests.

Beautiful setting with friendly staff, worth the price!

The 4 days that we spent at Adler Lodge ALPE were truly 4 of the best days of our lives. The lodge is spectacular, and the nature that it's surrounded by is breath taking. Everything from the staff, to the food, to the amenities were 5-star. We will definitely be returning!!!

Thank you for having us! You’re doing an amazing job and we were surprised about all the facilities you have in the resort and the nice people who work there????

There is no other hotel like it, to my knowledge. Luxurious while remaining friendly and relaxed. It never disappoints.

A wonderful hotel and staff who gave us a holiday to remember especially since the difficulties of COVID.

Dear Adler staff, we have enjoyed another memorable stay at the Adler Lodge Alpe with our family. We all look forward to visiting for months in advance with great expectations. And each time you manage to fulfill them and more. We love our stay and enjoy all day, both active and relax while being treated as kings and queens by your fabulous staff. Thank you thank you! We’ll be back! Already looking forward to our next visit! Best regards, the Várdy family.

Spa procedures are excellent, very friendly staff, food is plaintiff. I also very much appreciate the willingness of the stuff to adapt the wheelchair accessible room to fit our needs.

Thanks for the amazing time in this beautiful hotel!! The pool was amazing, even for kids it’s great to relax!! We definitely will come back again!!

Feels like heaven!

I’m impressed! Staff and facilities was great, I will be back sometime soon.

Great place, great team!

We love coming to the Ermitage because it's truly the most relaxing and yet invigorating vacation we've ever experienced. We will continue to return, knowing that your hotel and staff are a hidden gem that we get to remember in the times we are away.

1st class all the way! Another great stay at the Adler!

Had an amazing trip here on honeymoon. The staff were incredible and made our stay feel very special from the moment we arrived. The leisure facilities are first class, and the guided hikes were brilliant, with great peace of mind. The food was outstanding and the service was top notch. We will be back.

your team is doing amassing job. Thank you for professionalism and human approach to all and every guest.

We enjoyed our first stay very much already booked our next stay for early November we loved and enjoyed the salt pools reception,catering, pool staff were extremely helpful and kind always

Amazing place me and my wife had great honeymoon experience

The best hotel in the Dolomite

An excellent hotel for families. But at the same time, there is an opportunity for parents to be alone, as in the hotel the children are involved in various games. Good selection of restaurants and spas. The Le Muse restaurant is highly recommended.

Best location, best service , extremely friendly stuff. Highly recommend this hotel.

Such a beautiful hotel and charming staff in a gorgeous setting!

Excellent stay, good facilities and delicious food

Beautiful hotel and facilities, gastronomical delight in all dining areas! Excellent, helpful, friendly, can do attitude staff. I had a lovely stay and hope to be back!

Very nice hotel , friendly and competent

The resort experience was amazing

we had a wonderful week, it feels longer, because it was relaxed, people give you service and quality, they take care of you.

We fully recommend to families or couples to come and enjoy the Parco San Marco. The staff, the room, the pools, the beach, the miniclub and the restaurants were perfect! We enjoyed our stay and hope to come back.

Thank you very much for your service which made our stay a lovely experience.

Adler Lodge Ritten is superb in every way - it’s our ‘happy place’.

The hotel has a magnificent setting overlooking Lake Lugano. With several pools, wellness + relax areas and restaurants it offers a lot of variation to indulge in different settings and sceneries. But what really sets Parco San Marco apart is the attention to the 'customer experience': we were hugely impressed by every member of the staff being caring, friendly, paying attention to details and doing everything possible to make our stay as enjoyable as possible. They really write Customer with a capital C!

Beautiful and well maintained hotel - perfect for the relaxing holiday with children

Wonderful hotel for a family stay, children don't feel out of place but are welcomed, and parents are cared for too. Helpful staff and delicious food at the restaurant.

I can’t say enough good things about this hotel. The staff is amazing and extremely accommodating. They work very hard and it shows. They made my stay here truly memorable and I would love to return in the future.